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Q + A

Are your crystals dyed or color enhanced?


Our crystals are carefully and thoughtfully curated and are never artificially colored, nor do we enhance the colors through photographic editing. We do sometimes brighten the lighting in our product photos but strive to share images that accurately represent the product.

Are any products made with artificial dyes or perfumes?


All of our products are carefully and thoughtfully curated and never include artificial dyes or perfumes. All aromatherapy and scented items are made with 100% pure therapeutic-grade essential oils. Edible items are organic and non-genetically modified.

What does it mean to charge or cleanse my crystals?

Crystals do a lot of work for you and your environment and may either get tired and require re-energization, or have absorbed so much negative energy or electrical smog that they need to be cleansed. Crystals can be energized by placing them in the light of the full moon, placing them on a Selenite plate or next to a generator Quartz. Crystals can be cleansed by smudging with Sage or Palo Santo, submerged in rice that will later be disposed of, or run under water for crystals that do not dissolve in water.

Is it safe to wear more than one crystal at a time?


However, to get the highest effectiveness, we recommend beginning a relationship with every crystal individually to program and bond with them before mixing and matching other crystal energies and frequency effects. We also recommend you cleanse and charge your crystals first, to get the full benefit from them.

Do you commission custom or personalized orders?


We cannot personalize or customize crystals or other products unless noted otherwise in the product description. We would be happy to help you find just the right crystal, or pick out crystals of a certain size, shape, color, etc., whenever feasible. Just shoot us a message!

Do you curate or create the items in your shop?


Everything we sell has been tried and tested by the founder of GWBW, Sarah Southwell, or our team. If we feel as though something is missing from the market, we work hard to develop products that make learning and living a holistic and metaphysical lifestyle part of your everyday life. Visit GWBW Exclusives to check them out!

Do you have a brick and mortar store?


We would love to have you visit our storefront and headquarters at 1093 Sleeping Child Road, Hamilton, MT. At this time, our retail store is by appointment only. Please email us at hello@gwbw.com to reserve your private shopping time.

Do you ship internationally?


Absolutely! International Shipping is easy and we do it quite often.

What is your Return Policy?

We want you to love everything about your GWBW experience, but if you're not 100 % satisfied with your purchase, you can return the product and get a full refund or exchange.

We have a 30-day return policy, which means you have up to 30 days after receiving your item to request a refund. 

To receive a refund, please ship the item back to us at 1093 Sleeping Child Rd/ Hamilton/ MT/59840. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To initiate a refund, please email us at hello@gwbw.com and we will be awaiting the return of the item.

We will notify you via email once we’ve received your returned goods. If approved, you’ll be automatically refunded on your original payment method or you can apply it to store credit. Please remember it can take some time for your bank or credit card company to process and post the refund too.

What if my product is damaged during shipping?

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.


groWise beWell is authentic and fiercely passionate about everything we say and do. You may not always agree with what we present but you will know it is real and honest. We don’t want you to follow us forever. We don’t want you to buy everything. We don’t want to be placed on a pedestal. You belong on that pedestal. You are the light and the love this world needs and groWise beWell believes in you. We bring you metaphysical and holistic education, product-testing and product production so that you may manifest your most joyful dreams into reality. We don’t profess to know it all or to tell you what you need; we believe you already know what you need, you just need to believe in yourself. GroWise Be Well exists to empower you.

What is a Modality?

A modality could be called a category, but it’s more than just a category, it is a category full of education and tools/products that need to be put into use in your life. GWBW represents 13 modalities for you to pick and choose from. Try many and then choose those that will act as lanterns on your path through the enchanted forest of your life.

What is an Intention?

An intention is a guiding principle, goal, or commitment that helps you live your life “on purpose.” When you set an intention, you are communicating to the Universe exactly what you desire. More than simply making a wish, an intention combines the power of your thoughts with the energy of your emotions. It is your own personal reason for your desire and acts as the fuel in the process of obtaining them. Learn more about the power of intention and other Mindfulness tools by clicking the button below.

This seems like a lot of information, is there a simplified way to understand it all?

That is one of our main goals here at GWBW: To introduce holistic and metaphysical tools and their frequency effects to individuals and families. If you are just here for the products, that’s great too, but rest assured we put in the work to consider the “why” behind everything we carry, because education and empowerment are the reasons for everything we do. For a helpful place to start, visit our glossary.

What is the Podcast about, and where can I find and listen to it?

Sarah Southwell, founder of GWBW, discusses, with radical authenticity, holistic health, personal empowerment, and metaphysical modalities. With exclusive interviews, candid team chats, and honest reviews of books and products, the GWBW podcast cuts through the clutter of the holistic world with a fun, fresh, no-BS approach. You can listen wherever you get your podcasts, or on the podcast section of our website.

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